Issuing a cash refund

Owned by Stephanie Mikel (Unlicensed), created
Last updated: Jan 11, 2022
1 min read

On this page you will find:

 Instructions

Only Group Admins have the ability to manage refunds for all events within groups they are part of. Only Event Admins have the ability to manage refunds for events they have been given access to.

  1. Navigate to the Manage Event page of the specific event where the order needs to be refunded

  2. From the left-side menu, under Event Manager, select the Payments drop-down

  3. Select Payment and then Orders

  4. Find the order that you would like to refund

  5. On the right-hand-side, select Refund

  6. Select a Refund Reason and click Submit

7. You will then be prompted to Confirm the refund

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