Page Comparison

On this page you will find:

• Issue Issuing a partial refund

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Issuing a partial refund

1. Navigate to the Manage Event page of the specific event where the order needs to be refunded

2. On the left-hand side navigation, in the Overview section, select Orders

   

3. Select the order that needs to be refunded

4. To partially refund the order, in the Order Items section, select the Refund button of the individual order

   

   Note: If you need to refund an entire order, reference this article Issuing a full refund
   

5. The organizer will have the ability to:

   1. Select the Refund Reason (i.e. Customer Request, Duplicate, and Fraudulent)

   2. Include a Description

      

6. After the details are confirmed, select Refund

7. An email is sent to the attendee once the refund has been issued

Finished Already?

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