Issuing a cash refund to a paid-out order

Owned by Stephanie Mikel (Unlicensed)
Last updated: Jan 11, 2022

On this page you will find:

Instructions

Only Group Admins have the ability to manage refunds for all events within groups they are part of. Only Event Admins have the ability to manage refunds for events they have been given access to.

Paid-out orders may only be refunded as Cash and must be organized outside MeeteR

  1. Navigate to the Manage Event page of the specific event where the order needs to be refunded

  2. From the left-side menu, under Event Manager, select the Payments drop-down

  3. Select Payment and then Orders

  4. Find the order that you would like to refund

  5. On the right-hand side, select Refund

  6. Select a Refund Reason and click Submit

7. You will then be prompted to Confirm the refund